Delivery Process

Delivery Process

INSURANCE

Each framed print is insured from the time that it leaves to the time that it reaches you the purchaser, the cost of this insurance is automatically included in the delivery charges.

PACKAGING

Every framed print is professionally packaged and fully insured from our door to yours. In the unlikely event that damage should occur in transit, we will have the print collected from you and replaced with a perfect one at no additional charge to you. Our goal is to resolve any problem quickly and to your complete satisfaction. 

DELIVERY TIMEFRAMES

Within Australia, smaller frames are delivered via Australia Post and usually dispatched within 2 weeks of order being received, larger prints 30” inch and over will normally be dispatched within two to three weeks of your order being received.   All prints are individually printed to order and each one is a registered, signed and numbered masterpiece. Every large Limited Edition Print has to be inspected and signed by Jaime personally so some delays can occur when working around Jaime's photographic schedule. Prints are delivered 5-6 weeks from the date your order is placed and are freight inclusive. 

FREIGHT - WITHIN AUSTRALIA

We use Fastway Couriers within Australia,  for all domestic deliveries of framed prints and as part of our delivery process & services.  All deliveries can be traced here online at the Fastway Couriers website, simply enter your label number sent to you by JDP Online and Fastway Couriers will be able to report immeadiatly as to where your delivery is currently. 

INTERNATIONAL DELIVERIES

Federal Express for international delivery of all prints - framed and unframed. They have a terrific safety record and we have complete confidence in their tracking system. The prints are fully insured from our door to yours. When you order a print through our web site, you will receive automatic confirmation of your order. Then, when your print is dispatched, you will advise you of the FedEx tracking number for your reference.